TERMS AND CONDITIONS
Welcome to our website. By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.
1. General Information
These terms and conditions apply to all sales made through papahemp.com operated by ABC Capital, d.o.o., with registered office at Glavni trg 17, 2000 Maribor, Slovenia, VAT number 86419986 , and registration number 3381579000
By placing an order on our website, you confirm that you are at least 18 years old or have permission from a parent or guardian to make purchases.
2. Applicable Law
These terms are governed by and construed in accordance with the laws of the European Union and the country of Slovenia.
Any disputes will be resolved under the jurisdiction of the courts of Slovenia.
3. Prices and Payments
All prices are listed in EUR, HUF or Kč and include VAT unless otherwise specified.
We reserve the right to change prices at any time. Price changes do not affect orders already placed.
Payments can be made via credit card, PayPal or cash on delivery].
The transaction will be processed securely, and we do not store any payment information on our servers.
4. Shipping and Delivery
We deliver to Slovenia, Croatia, Hungary , Slovakia, Czech Republik, Austria, Germany
People from all EU member can purchase on our website, just to follow above restrictions that shipping is only possible to above mentioned countries
Shipping costs are calculated at checkout and are clearly displayed before the final purchase.
Delivery times may vary depending on the destination, and we aim to ship orders within 1-6 working days after receiving payment.
We are not responsible for delays caused by customs or other unforeseen circumstances. Since we operate and ship within EU there are no customs involved since EU in open market.
5. Right of Withdrawal (EU Consumer Law)
Under EU law, you have the right to withdraw from your purchase within 14 days without providing any reason.
The withdrawal period expires 14 days from the day you or a third party receives the goods.
To exercise your right of withdrawal, please contact us via email at info@alpenbio.eu with your order details. You may use the withdrawal form available on our website in fotter of website
The product must be returned unused, in its original packaging, and with all tags and labels attached. You are responsible for return shipping costs unless the product was defective or incorrect.
6. Refunds and Returns
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed via the original payment method within 15 working days.
Please note that shipping costs are non-refundable, except in cases where the product was faulty or incorrect.
Products that cannot be returned for hygiene reasons include used/and or already washed lingerie, swimwear, etc.].
7. Product Information
We strive to ensure that the product descriptions and images are accurate. However, colors may appear different due to screen settings.
If a product is out of stock, we will notify you as soon as possible and provide an alternative or refund.
8. Liability
We are not liable for any direct or indirect damages that may arise from the use of our website or the products sold through it.
We are not responsible for any damages arising from incorrect use of our products or failure to follow care instructions.
9. Personal Data and Privacy
We comply with the General Data Protection Regulation (GDPR) in the processing and handling of personal data.
Please review our Privacy Policy stated on our website in footer of website to understand how we collect, use, and protect your data.
10. Intellectual Property
All content, including text, images, logos, and product descriptions, are the intellectual property of Minicene, d.o.o. and may not be reproduced or used without permission.
11. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on our website, and your continued use of the website will constitute acceptance of the new terms.
12. Contact Information
If you have any questions regarding these terms, please contact us at:
Email: info@alpenbio.eu
Address: Glavni trg 17, 2000 Maribor, SI-Slovenia
Phone: +00386 70527150